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Our Programmes


Telecoms Mini-MBA

A fully immersive learning experience, focusing on deep dive case studies, problem definition and idea scaling through experiential engagement. This unique programme provides you with the tools focusing on real business, technology and industry issues. 
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Accelerating Digital Transformation in Telecoms

This Workshop develops best practice ideas on the transformed telco - and examines what needs to be done in terms of the business models, the customer proposition, partnerships, technology and business enablers, people, and culture in order to maximise future...
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Cloud for Telecoms

This programme provides a comprehensive overview of cloud services and technology and explains in detail what it means for both cloud services providers and customers. We start with the concepts and features of cloud services before looking at the underlying...
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Customer Experience Management (CEM) in Telecoms

Thisprogramme examines the latest techniques for advanced customer engagement and develops advanced customer lifecycle knowledge and multi-dimensional communications skills. We use current global best practice examples of customer engagement in telecoms.
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Advanced Selling Techniques for Complex Digital and Enterprise Solutions

This advanced sales curriculum course rapidly builds the key competencies that enable sales professionals and business development specialists to develop a systematic approach to selling technical, digital and ICT solutions.
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IoT Data Transformation

This course gives you the opportunity to explore the role of data analytics in IoT and find out what are the key steps to maximising the value of data generated from IoT devices.
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5G Networks: Planning, Design & Optimisation

This 5 half-day programme offers delegates practical insight that will enable them to effectively plan, design and deploy a network to successfully fulfill the requirements set by 5G.
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Customer-Centric Pricing Strategies for Telcos

This course is designed to enable delegates to design and implement an effective pricing strategy that focuses on customer value and to optimize revenues and profitability over the long term.
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NFV & SDN for Telecoms

This programme focuses squarely on the technical aspects of this network transformation and how it can support wider transformation within the business. Specifically, we look at the underlying concepts facilitated though the use of SDNs, NFV, and Cloud techniques. Conceptual...
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Marketing Strategies in Telecoms

Developing a successful corporate and marketing strategy that enables telecoms organisations to build a long-term relationship with their customers is at the heart of long-term success in this rapidly evolving sector. However, as the telecoms industry expands and the speed...
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Digital Services and Technology Transformation

This programme looks at the changing role of Telco's s—and how they are responding to changing market conditions and customer expectations by repositioning as CSPs; adopting a range of digital services and undergoing major transformation initiatives.
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The Business Case for 5G: Maximising ROI

During this 2-Day Masterclass, you will explore the realities behind 5G true capabilities and possible business models. You will dive into the blue ocean opportunities underpinning 5G business, as well as the specific revenue options available.
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Finance for Telecoms Professionals

More than ever in today's business environment, management decisions made at all levels of a telecoms business need to be based upon a sound understanding of the financial implications to the business, Key Business Drivers and Measurements and the importance...
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Strategic Account Planning

This workshop covers the essential knowledge needed to enhance the profitability of the accounts you manage. You will leave the training with the skills to build long-lasting relationships to improve client retention rates and develop upselling opportunities within key accounts.
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Innovation Mini-MBA

A fully immersive learning experience, focusing on deep dive case studies, problem definition and idea scaling through experiential engagement.
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Vendor Mini-MBA

If you want your teams to better understand the telecoms operator business in order to built better products and relationships with them, this is the course for you. The programme has a strong focus on the services that telecoms operators...
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5G & MVNOs: Exploring the 5G Growth Opportunity

This full day training course offers delegates practical insight into important 5G technologies and how these unlock new use cases for the industry, the opportunities that 5G can deliver for MVNOs including FWA connected cities, private networks and the huge IoT...
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Project Management for Telecoms

The workshop focuses on providing an understanding of key technical and management challenges experienced by the Telecoms Project Manager during the projects stages. This workshop is designed specifically to equip you with the expertise required to complete technology-intrinsic projects.
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Telecoms Management Essentials

This masterclass focuses on real business, technology and industry issues. It is designed to give participants a critical understanding of the key competency areas required for organisational and individual success within the modern telecommunications industry.
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Introduction to 5G

5G represents not only a new generation of technologies that impact the core and access of the operator’s network, but also  more importantly, a restructuring of the business models leading to many, previously economically inaccessible markets such as IoT/M2M on...
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Big Data for Telecoms & Tech

This two-day workshop is aimed to empower the participants to understand how to fish out insights from an ocean of data. The workshop will cover the fundamentals of Big Data and its intersection with the development and execution of strategy
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