Join Mark Newman, Senior Trainer and former Chief Research Officer at Ovum on Wednesday 17th June (2pm BST) for this free webinar Building a Roadmap for Digital Transformation.
The digitisation of the telecoms operators business is a pre-requisite for success in the 2020s. And yet it's proving an incredibly slow, difficult process. By starting with the customer, and converting the customer experience into a digital experience, CSPs stand the best chance of making tangible progress. This webinar explores:
- What a good digital customer experience looks like
- What is needed to build compelling digital experiences
- Digital experience in the context of digital transformation