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Customer Experience Management (CEM) in Telecoms

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Course Overview

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Duration: 2 Days

PRICE: Contact us

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Why Choose This Course?

Coutse benefits

Who is it for?

Programme Modules

Learning Outcomes

Benefits for the Professional

Benefits for the Organisation

What Are People Saying?

BP MTN

Programme Details

Module 1

CSP and Customer Love

Module 2

Mapping the Customer Experience

Module 3

CEM Implementation and Measurement

Past Delegates Include

MTN
UTS

Delivery format

All our courses can be delivered in the following methods based on your business requirements

Face-to-Face

Digital

Blended

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