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Informa Telecoms Academy @ Middle East Com 2012

Read on for details……..

Telecoms  Mini MBA

 2-6 December 2012

Telecoms Mini MBA delegates in Dubai gain FREE ENTRY to the event exhibition

A University Accredited Telecoms Management Training Programme
Accredited at Post Graduate Level (Level 7) by the University of Derby Corporate – Winner of the Times Higher Outstanding Employer Engagement Award 2011

This 5 day programme is highly participative, focusing on real business, technology and industry issues. It is designed to give participants a critical understanding of the key competency areas required for organisational and individual success within the modern telecommunications company.

“Effective, detailed, well delivered! Absolutely the most specific, hard hitting and ‘to the point’ telecoms training I have receive’ T O Ericcson

VISIT US AT THE Middle East Com 2012 Exhibition

Come and discuss your Training needs with us
Visit us at the exhibition and pick up your Telecoms Training Guide and discuss your ongoing training needs whether they be individual or company wide.

When planning your training requirements we can help select the courses from our training portfolio that best meet your needs and our bespoke in-house training programmes can be tailored to meet your budget too.

Our portfolio of over 50 programmes is split into the following faculties:

Faculty of Telecoms Business
Faculty of Technology & Engineering
Distance Learning

We look forward to seeing you and discussing how we can help you develop your future training plans.

Attend one of our FREE training sessions at Middle East Com 2012, MasterClass

Tony Wakefield of the Telecoms Academy will be presenting the following short seminars at the Middle East Com MasterClass.

14:30 Tuesday 4 December – Mobile Broadband and LTE

Current and next generation mobile broadband is presented, with a focus on the evolution through from HSPA to HSPA+ and then LTE. The advanced radio features are explored as well as the radio access network (eUTRAN) and Evolved Packet Core (EPC).

14:00 Wednesday 5 December – The Importance of Customer Experience Management for Telcos

Managing churn and building life-long loyalty isn’t a bit of a “nice to have” strategy any more, it is a matter of survival.  In an environment where few customers  are truly passionate about their Telco and would easily churn in search of lower prices, this session looks at how the Telco can build effective, profitable relationships with their customers which increase Customer Lifetime Value.

For more information on our participation at Middle East Com  2012 contact us:

Informa Telecoms Academy
Tel: +44 (0)20 7017 4144