Diploma in Modern Telecoms – Programme Details

Mandatory Modules:

C1 – Modern Telecoms

  • Global Telecoms Market  Dynamics
  • Market Analysis and Trends
  • Terminals & Operating Systems
  • Standard and Supplementary Services
  • Billing Features and Services
  • Content and Downloads
  • Messaging & Media
  • Roaming and Interoperability
  • Security

C2 – Enabling Technologies

  • Review of Access Network Technologies
  • Fixed & Mobile Broadband Access
  • Core Network Technologies
  • Architectures for Converged Services
  • Service Control and Delivery
  • The IP Multimedia Subsystem
  • Content Platforms and Content Delivery
  • Internet Protocols for Converged Services

C3 – Delivering Advanced Services

  • Advanced Services Landscape
  • Consumer Services
  • Enterprise Services
  • Converged Services
  • Fixed – Mobile Convergence (FMC)
  • Service Delivery Platforms (SDPs)
  • Java and Service Delivery
  • The IP Multimedia Subsystem (IMS)
  • IMS procedures and Security
  • SIP (Session Initiation Protocol)
  • Supporting Protocols
  • Charging for Advanced Services

C4 – Telecoms Business Models

  • Review of ‘Legacy’ Business Models
  • Generating Revenue from Content
  • Subscription and Volume Models
  • Revenue Sharing and Advertising
  • Next-Generation Business Models
  • Converged Billing
  • The Network as a ‘Bit Pipe’
  • Triple-Play and Quad-Play Services
  • CAPEX and OPEX Considerations

Optional Modules:

S1 – Access Network Technologies

  • Access Network Requirements
  • Wireline Access Technologies
  • Digital Subscriber Line
  • Fibre Distribution
  • Wireless Access Technologies
  • 3GPP Networks UMTS, HSPA & LTE
  • 3GPP2 Networks
  • Wireless LANs and WiMAX
  • Short-Range Wireless Technologies
  • Access Network Architectures & AAA

S2 – Core Network Technologies

  • Legacy Network Architectures & Evolution
  • The Next-Generation Network
  • Transmission and Transport Technologies
  • The Move to All-IP Networks
  • IP Technology Explained
  • QoS Mechanisms & MPLS
  • Voice Over IP and SIGTRAN
  • IMS and SIP
  • Addressing and the ENUM Protocol
  • Migration Strategies for Operators

S3 – ICT and Advanced Digital Services

  • Introduction to ICT
  • Supporting Technologies for ICT
  • Unified Communications (UC)
  • Fixed-Mobile Convergence (FMC)
  • The Cloud and Data Centres
  • OTT Services
  • Machine-to-Machine (M2M)
  • Connected TV and Video
  • Mobile Advertising and ‘Big Data’
  • Mobile Money
  • Business Benefits to Operator and Customer

S4 – Connected TV – Internet Protocol for Television Transmission

  • Digital TV Technologies
  • Digital Broadcasting Standards
  • Digital Processes
  • Mobile Video
  • IP Video
  • Internet Video
  • Digital Rights Management (DRM)
  • Developing Video Technologies
  • Case Studies

S5 – Managing Services, PCC and Billing

  • Billing principles
  • Online Charging
  • Offline Charging
  • Next-Generation Billing
  • Billing for IMS Services
  • Policy Control and Charging (PCC)
  • PCC Architecture and Procedures
  • OSS and BSS
  • Maximising OSS and BSS Potential
  • Billing for Roaming Services
  • Revenue Assurance

S6 – Marketing Telecoms and Digital Services

  • Marketing converged communication services
  • Customer satisfaction and loyalty drivers
  • Communications marketing objectives and metrics
  • Elements of the marketing strategy
  • Segment-specific marketing
  • Configuring customer solutions
  • Pricing and bundling next-generation services
  • Distributing next-generation services
  • Promoting communications solutions
  • The role of telecoms and third-party brands

S7 – Operating Effectively in Telecoms

  • The Industry and Company Strategy
  • Setting Out the Business Case
  • Processes and Procedure Flows
  • Process Modeling
  • Launching New Services
  • Billing and Procurement
  • Operations and Maintenance
  • Monitoring Service Performance.
  • The Scope of OSS and BSS

S8 – Advanced Radio

  • The Electromagnetic Wave, Radio Spectrum and Propagation
  • Multiplexing Principles
  • Cellular principles and the /L ratio
  • Path Loss and Cell Planning Principles
  • Typical Cell Configurations
  • Physical, Transport & Logical Channels
  • Protocols and Procedures
  • Cell Selection and Reselection
  • Handovers
  • OFDM and SC-FDMA
  • Advanced Antenna Techniques

S9 – Advanced IP

  • IP Protocol Review
  • IP Applications
  • IP Security
  • IP in Mobile Networks
  • IP Multimedia Subsystem (IMS)
  • Voice over IP
  • Dimensioning a Multimedia IP Network

S10 – Security and Fraud Prevention

  • Network Security Considerations
  • Security Models
  • SIM Security
  • GSM Authentication Process
  • LTE Enhancements
  • Security Beyond 4G
  • Other Security Issues – Fraud, Theft and Spam
  • Handset Security
  • Smartphone Security
  • Mobile Payment Security
  • Current and Developing Threats
  • Transaction Level Security (TLS)
  • Network Address Translation (NAT)

Module Structure:

Each Module is made up of written material, coursework (questions, worked examples and research), regular self-marked exercises (in the form of multiple choice questions), and tutor support.

Written material provided will be nominally between 70 – 100 A4 pages, and (with exercises, worked examples, and tests), require 20 hours work per module / month.


Material will be delivered in hard-copy format at appropriate intervals. Modules are available in soft copy via our website.

An optional face-to-face question and answer session will be held mid point in the course. Although not compulsory, the session allows participants to meet the tutor(s) and other participants, and for participants to review and consolidate coursework, and facilitates questions / answers.

A Course Director will provide technical support and a consistent point of contact for participants throughout the course, and will also oversee the marking of any tutor set assignments.


Criteria for student assessment are based on a Final Examination. Examinations are Web-Based using an appropriate adjudicator.

In addition, module self tests are provided throughout the course in order that progress can be measured.