Next Generation and Converged Billing

This programme explores next generation billing systems from on-line and off-line systems, billing architectures and processes to revenue flows, post-paid and pre-paid and more!

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Course Overview

Is your company a forward-looking telecoms operator? The business opportunities presented by digital services, convergence, content and partnerships mean that operators are transforming their core network environments to support a much more flexible and capable service provision. Billing architectures, platforms and processes are at the heart of this transformation and by attending this course, you can make sure that you are at the forefront of this change.

This programme explores next generation billing systems from on-line and off-line systems, billing architectures and processes to revenue flows, post-paid and pre-paid and more! We also cover billing as part of the wider service delivery environment that includes Policy Control, Quality of Service Mechanisms, Convergence, Carrier Billing, Revenue Assurance and its potential use with Big Data Solutions. Billing as part of the wider BSS (Business Support System) environment and the TM Forum eTOM and Frameworx initiatives are explored, as well as a ITIL and ITAAS.

In-Company Only

Duration: 2 Days

PRICE: Contact Us


Why Choose This Course?

Course Benefits

  • Highly focused and in-depth training from the experts - including relevant updates from Informa’s extensive research team
  • Trainers and programme directors that are experts, industry experienced, and highly accomplished training professionals
  • Training outcomes and competency development designed to meet your specific requirements

Who is it for?

  • Billing Managers
  • Revenue Assurance
  • Mid-senior managers
  • Strategy specialists
  • Consultants


Programme Modules

  • Introduction to Billing Systems
  • Billing Processes for Mobile Networks
  • Billing Technologies
  • Introduction to CDRS
  • Business Process Framework (ETOM)
  • Revenue Flows
  • Revenue Assurance
  • Making the transition to Next Generation Billing
  • Convergent Billing
  • Bringing Fixed and Mobile together
  • Billing and the IP
  • Multimedia Subsystem
  • Roaming
  • KPIS for Billing
  • Using Billing & OSS/ BSS Service Data

Learning Outcomes

Benefits for the Individual

  • Evaluate implementation options for next generation billing systems and have a deep understanding of billing architectures, processes and systems
  • Contribute much more effectively to planning activities centred on billing systems and the integration of billing into the wider set of core network support technologies
  • A solid understanding of the different billing system requirements and scenarios including on-line and off-line systems; single and converged architectures; pre- and post-paid support; home network and roaming scenarios and partnerships

Benefits for your Organisation

  • Advise on the deployment of advanced billing systems as part of the evolving core network and service delivery environments
  • Develop solutions in a much more holistic manner – ensuring deployment options consider associated system integration with IP infrastructure, PCC, IMS, and QoS mechanisms for both voice services
  • Make decisions on implementation and procurement that are commercially viable, with minimal risk, and in line with the strategy and goals of the wider organisation

Programme Details

Module 1

Introduction to Billing Systems

Module 2

Billing Processes for Mobile Networks

Module 3

Billing Technologies

Module 4

Introduction to CDRS

Module 5

Business Process Framework (ETOM)

Module 6

Revenue Flows

Module 7

Revenue Assurance

Module 8

Making the transition to Next Generation Billing

Module 9

Convergent Billing

Module 10

Bringing Fixed and Mobile together

Module 11

Billing and the IP

Module 12

Multimedia Subsystem

Module 13


Module 14

KPIS for Billing

Module 15

Using Billing & OSS/ BSS Service Data

Customised In-Company Solutions

Expert insight, delivered in a format to suit your needs, to enhance knowledge and drive performance in your team.


We take a consultative approach to learning: our learning & development consultants will work closely with your team to establish your unique business needs and define success measurements.


“The professionalism when working with Telecoms & Tech Academy allowed me to achieve my goals. We thank you for the support throughout the course.”


Eric Jacobson, Learning Solution Manager, MTN Group



We’ll hand pick a leading practitioner to create and deliver a technical or commercially focussed programme, at your location – wherever that may be globally.


We develop specialised online learning programmes using our virtual learning platform so your teams can learn anytime, anywhere – both on-demand or through online live classes.


A mix of online and face-to-face - your business taps into our leading online learning experience and gets valuable face-time with leading practitioners.