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Foundation in Telecoms

This in-depth introductory programme is ideal for those new to the industry needing a good grounding in the modern communications industry.

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Course Overview

The Foundation in Telecoms programme covers the evolving telecoms business environment, technology issues and the telecoms customer proposition. It will benefit those looking to start a career in the telecommunications industry, or those looking to consolidate their existing knowledge in order to lay a firmer foundation in their chosen career.

It is especially suitable for graduates looking to take the first step towards a career in communications. Those who choose to take the exam will be awarded a certificate on successful completion. Nominally a four-month course, including examination preparation and examination time required.

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Location: TBC

PRICE: Contact us


Why Choose This Course?

Who’s if for?

  • Graduates
  • New to the Industry
  • Non-Technical Job Functions

Programme Modules

  • Telecoms Industry & Business Environment
  • Telecoms Technologies
  • Telecoms Customer Proposition (Services, Marketing, Branding)

Benefits of Distance Learning

  • High quality soft copy course material
  • Up to date research from Ovum Research team
  • Study in your own time
  • Comprehensive webinar schedule
  • Regular live online tutorials with course Director


Learning Outcomes

Benefits for Professional

  • Gain a thorough understanding of the evolving telecoms business environment
  • Gain insight into the technologies and strategies to support new services
  • Learn the techniques and strategies to effectively promote evolving telecoms services
  • Fully supported Distance Learning programme with regular webinars, tutorials and access to a tutor

Benefits for Organisations

  • Effective onboarding of new employees through an advanced training programme
  • Individuals will be able to contribute more effectively to the wider organisation.
  • The flexible learning systems allows employees to fit their study around work.
  • Multiple corporate licences available for group bookings

What Are People Saying?

Programme Details

Module 1

Telecoms Industry & Business Environment

  • Overview of Telecommunications Networks
  • Overview of Telecoms Network Components
  • Overview of Telecoms Services
  • Overview of the Telecoms Operating Environment

Module 2

Telecoms Technologies

  • The Basics of Telecommunication
  • The Basics of Information Transfer.
  • Radio & Cellular Systems

Module 3

Telecoms Customer Proposition (Services, Marketing, Branding)

  • Marketing Goals & Metrics
  • Market Segments and Brands
  • Pricing Mobile Services
  • Promoting & Launching Services
  • Trends & Challenges in Telecoms Marketing

Customised In-Company Solutions

Expert insight, delivered in a format to suit your needs, to enhance knowledge and drive performance in your team.


We take a consultative approach to learning: our learning & development consultants will work closely with your team to establish your unique business needs and define success measurements.


“The professionalism when working with Telecoms & Tech Academy allowed me to achieve my goals. We thank you for the support throughout the course.”


Eric Jacobson, Learning Solution Manager, MTN Group



We’ll hand pick a leading practitioner to create and deliver a technical or commercially focussed programme, at your location – wherever that may be globally.


We develop specialised online learning programmes using our virtual learning platform so your teams can learn anytime, anywhere – both on-demand or through online live classes.


A mix of online and face-to-face - your business taps into our leading online learning experience and gets valuable face-time with leading practitioners.