The course is modular in format. Depending on the study option selected, students follow four core modules, and then choose five from a range of elective modules
Course Overview
The telecommunications business environment is rapidly changing. Recognising and maximising opportunities is becoming more challenging and complex. This programme provides participants with the fundamentals skills to thrive within the modern telecoms business environment.
This 10-month diploma, accredited by York St John University (subject to validation), is designed to provide participants with key telecoms business competencies. Over 4 core and 5 optional modules, participants are able to customise learning to their specific needs. Optional modules vary in focus, including areas in finance, marketing, leadership, technology and industry insights.
Why Choose This Course?
Who is it for?
- Commercial Job Functions
- Heads of Technical Functions
- Employees wishing to gain experience to progress to more senior roles
- Graduates or new employees who need to develop knowledge
Core Modules
- Telecoms Business Environment
- Finance for Telecoms Professionals
- Marketing Communications Services
- Operative Effectively in Telecoms
Elective Modules (5)
- Telecoms Technologies
- Project Management in Telecoms
- Customer Engagement & Branding
- Future Business Models for ICT Players
- CRM in Telecoms
- Sales & Value Chain Management
- Budgeting & Forecasting in Telecoms
- Access Network Technologies
- Connected TV – IPTV Transmission
- Managing Services, PCC & Billing
What Are People Saying?
“Very good and recommendable course and institute which provided the expected overall and specific knowledge with good organization and continued learning programmes after graduating.”
Huawei
“Excellent and tailored program. The concepts are directly driven into the Telecom Business World. Great fleixibility for studying.”
Alcatel-Lucent
Programme Details
Module 1
Module 2
C2. Finance for Telecoms Professionals
Module 3
C3. Marketing Telecoms and Digital Services
Module 4
C4. Operating Effectively in Telecoms
Module 5
E1. Telecoms Technologies
Module 6
E2. Project Management in Telecoms
Module 7
E3. Customer Engagement & Branding
Module 8
E4. Future Business Models for ICT Players
Module 9
E5. CRM in Telecoms
Module 10
E6. Sales & Value Chain Management
Module 11
E7. Budgeting & Forecasting in Telecoms
Module 12
E8. Access Network Technologies
Module 13
E9. Connected TV – Internet Protocol for Television Transmission
Module 14
E10. Managing Services, PCC & Billing
Past Delegates
Customised In-Company Solutions
Expert insight, delivered in a format to suit your needs, to enhance knowledge and drive performance in your team.
We take a consultative approach to learning: our learning & development consultants will work closely with your team to establish your unique business needs and define success measurements.
“The professionalism when working with Telecoms & Tech Academy allowed me to achieve my goals. We thank you for the support throughout the course.”
Eric Jacobson, Learning Solution Manager, MTN Group
Face-to-face
We’ll hand pick a leading practitioner to create and deliver a technical or commercially focussed programme, at your location – wherever that may be globally.
Digital
We develop specialised online learning programmes using our virtual learning platform so your teams can learn anytime, anywhere – both on-demand or through online live classes.
Blended
A mix of online and face-to-face - your business taps into our leading online learning experience and gets valuable face-time with leading practitioners.
