Diploma in Telecoms Business

Build in-depth, comprehensive knowledge and competencies in the many related business aspects of Telecommunications.

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Course Overview

The telecommunications business environment is rapidly changing, and recognising and maximising opportunities for developing products, services and partnerships – profitably and in a way that builds value for the organisation – is becoming more challenging and complex.

Companies involved in the telecoms sector need high-quality people with the right knowledge and competencies to effectively build and maintain competitive advantage. The Diploma in Telecoms Business, accredited by the University of Derby (subject to validation), has been designed with this requirement fully in mind.

Early Bird Price: £1925 + VAT

Starts: 26th Feb 2019

PRICE: £2145 + VAT


Why Choose This Course?

Who is it for?

  • Commercial Job Functions
  • Heads of Technical Junctions
  • Employees wishing to gain experience to progress to more senior roles
  • Graduates or new employees who need to develop knowledge

Core Modules

  • Telecoms Business Environment
  • Finance for Telecoms Professionals
  • Marketing Communications Services
  • Operative Effectively in Telecoms

Elective Modules (5)

  • Telecoms Technologies
  • Project Management in Telecoms
  • Customer Engagement & Branding
  • Future Business Models for ICT Players
  • CRM in Telecoms
  • Sales & Value Chain Management
  • Budgeting & Forecasting in Telecoms
  • Access Network Technologies
  • Connected TV – IPTV Transmission
  • Managing Services, PCC & Billing

Learning Outcomes

Benefits for Professional

  • Gain a thorough grounding in Long Term Evolution (LTE) and the many supporting technologies – with a technical focus.
  • Fully accredited by, and are offered in partnership with the University of Derby (subject to final validation).
    • Study towards a recognised university qualification
  • You decide when and where to study
  • Regular live Tutorials and Webinars via our Virtual Classroom
  • The modular structure allows you to tailor your programme to suit you and your organisation’s individual learning needs
  • Uniquely includes strategic insight, key market data from Ovum

Benefits for Organisations

  • Effective onboarding of new employees through an advanced training programme
  • Gain competitive advantage in the telecoms business environment with high-quality employees
  • Individuals will be able to contribute more effectively to the wider organisation.
  • The flexible learning systems allows employees to fit their study around work.
  • Multiple corporate licences available for group bookings

What Are People Saying?

Programme Details

The course is modular in format. Depending on the study option selected, students follow four core modules, and then choose five from a range of elective modules 

Module 1

C1. Telecoms Business Environment

Module 2

C2. Finance for Telecoms Professionals

Module 3

C3. Marketing Telecoms and Digital Services

Module 4

C4. Operative Effectively in Telecoms

Module 5

E1. Telecoms Technologies

Module 6

E2. Project Management in Telecoms

Module 7

E3. Customer Engagement & Branding

Module 8

E4. Future Business Models for ICT Players

Module 9

E5. CRM in Telecoms

Module 10

E6. Sales & Value Chain Management

Module 11

E7. Budgeting & Forecasting in Telecoms

Module 12

E8. Access Network Technologies

Module 13

E9. Connected TV – Internet Protocol for Television Transmission

Module 14

E10. Managing Services, PCC & Billing

Past Delegates

Customised In-Company Solutions

Expert insight, delivered in a format to suit your needs, to enhance knowledge and drive performance in your team.


We take a consultative approach to learning: our learning & development consultants will work closely with your team to establish your unique business needs and define success measurements.


“The professionalism when working with Telecoms & Tech Academy allowed me to achieve my goals. We thank you for the support throughout the course.”


Eric Jacobson, Learning Solution Manager, MTN Group



We’ll hand pick a leading practitioner to create and deliver a technical or commercially focussed programme, at your location – wherever that may be globally.


We develop specialised online learning programmes using our virtual learning platform so your teams can learn anytime, anywhere – both on-demand or through online live classes.


A mix of online and face-to-face - your business taps into our leading online learning experience and gets valuable face-time with leading practitioners.