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Diploma in Telecoms Business

A 10-month distance learning programme validated by York St John University (Subject to validation)

Starting 10th December 2020

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Course Overview

The telecommunications business environment is rapidly changing. Recognising and maximising opportunities is becoming more challenging and complex. This programme provides participants with the fundamentals skills to thrive within the modern telecoms business environment.

This 10-month diploma, validated by York St John University (subject to validation), is designed to provide participants with key telecoms business competencies. Over 4 core and 5 optional modules, participants are able to customise learning to their specific needs. Optional modules vary in focus, including areas in finance, marketing, leadership, technology and industry insights.

Early Bird Price: £1925 + VAT

Starts: 10th December

PRICE: £2145 + VAT


Why Choose This Course?

Who is it for?

  • Commercial Job Functions
  • Heads of Technical Functions
  • Employees wishing to gain experience to progress to more senior roles
  • Graduates or new employees who need to develop knowledge

Core Modules

  • Telecoms Business Environment
  • Finance for Telecoms Professionals
  • Marketing Communications Services
  • Operative Effectively in Telecoms

Elective Modules (5)

  • Telecoms Technologies
  • Project Management in Telecoms
  • Customer Engagement & Branding
  • Future Business Models for ICT Players
  • CRM in Telecoms
  • Sales & Value Chain Management
  • Budgeting & Forecasting in Telecoms
  • Access Network Technologies
  • Internet of Things
  • Managing Services, PCC & Billing

Learning Outcomes

Benefits for Professional

  • Gain a thorough grounding in Long Term Evolution (LTE) and the many supporting technologies – with a technical focus.
  • Fully accredited by, and are offered in partnership with the York St John University (subject to final validation).
    • Study towards a recognised university qualification
  • You decide when and where to study
  • Regular live Tutorials and Webinars via our Virtual Classroom
  • The modular structure allows you to tailor your programme to suit you and your organisation’s individual learning needs
  • Uniquely includes strategic insight, key market data from OMDIA

Benefits for Organisations

  • Effective onboarding of new employees through an advanced training programme
  • Gain competitive advantage in the telecoms business environment with high-quality employees
  • Individuals will be able to contribute more effectively to the wider organisation.
  • The flexible learning systems allows employees to fit their study around work.
  • Multiple corporate licences available for group bookings

What Are People Saying?

Programme Details

The course is modular in format. Depending on the study option selected, students follow four core modules, and then choose five from a range of elective modules 

Module 1

C1. Telecoms Business Environment

Module 2

C2. Finance for Telecoms Professionals

Module 3

C3. Marketing Telecoms and Digital Services

Module 4

C4. Operating Effectively in Telecoms

Module 5

E1. Telecoms Technologies

Module 6

E2. Project Management in Telecoms

Module 7

E3. Customer Engagement & Branding

Module 8

E4. Future Business Models for ICT Players

Module 9

E5. CRM in Telecoms

Module 10

E6. Sales & Value Chain Management

Module 11

E7. Budgeting & Forecasting in Telecoms

Module 12

E8. Access Network Technologies

Module 13

E9. Internet of Things

Module 14

E10. Managing Services, PCC & Billing

York Business School

About York St John University Business School 

Our dynamic business school offers Undergraduate, MBA degree apprenticeships and Postgraduate qualifications. You can become a flexible, entrepreneurial and digitally-savvy York St John University graduate. Taught by academics and industry professionals, our courses focus on progress and innovation.

Connect with local and international businesses on project work and apprenticeships. We support you to develop the confidence and skills needed to join the next generation of business leaders. Join our vibrant learning community, built on teaching, research and enterprise. Learn more.

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