The course is modular in format. Depending on the study option selected, students follow four core modules, and then choose five from a range of elective modules
Course Overview
The telecommunications business environment is rapidly changing. Recognising and maximising opportunities is becoming more challenging and complex. This programme provides participants with the fundamentals skills to thrive within the modern telecoms business environment.
This 10-month diploma, accredited by York St John University (subject to validation), is designed to provide participants with key telecoms business competencies. Over 4 core and 5 optional modules, participants are able to customise learning to their specific needs. Optional modules vary in focus, including areas in finance, marketing, leadership, technology and industry insights.
Why Choose This Course?
Who is it for?
- Commercial Job Functions
- Heads of Technical Functions
- Employees wishing to gain experience to progress to more senior roles
- Graduates or new employees who need to develop knowledge
Core Modules
- Telecoms Business Environment
- Finance for Telecoms Professionals
- Marketing Communications Services
- Operative Effectively in Telecoms
Elective Modules (5)
- Telecoms Technologies
- Project Management in Telecoms
- Customer Engagement & Branding
- Future Business Models for ICT Players
- CRM in Telecoms
- Sales & Value Chain Management
- Budgeting & Forecasting in Telecoms
- Access Network Technologies
- Connected TV – IPTV Transmission
- Managing Services, PCC & Billing
What Are People Saying?
“Very good and recommendable course and institute which provided the expected overall and specific knowledge with good organization and continued learning programmes after graduating.”
Huawei
“Excellent and tailored program. The concepts are directly driven into the Telecom Business World. Great fleixibility for studying.”
Alcatel-Lucent
Programme Details
Module 1
Module 2
C2. Finance for Telecoms Professionals
Module 3
C3. Marketing Telecoms and Digital Services
Module 4
C4. Operating Effectively in Telecoms
Module 5
E1. Telecoms Technologies
Module 6
E2. Project Management in Telecoms
Module 7
E3. Customer Engagement & Branding
Module 8
E4. Future Business Models for ICT Players
Module 9
E5. CRM in Telecoms
Module 10
E6. Sales & Value Chain Management
Module 11
E7. Budgeting & Forecasting in Telecoms
Module 12
E8. Access Network Technologies
Module 13
E9. Connected TV – Internet Protocol for Television Transmission
Module 14
E10. Managing Services, PCC & Billing
York Business School
About University of York St John Business School
Our dynamic business school offers Undergraduate, MBA degree apprenticeships and Postgraduate qualifications. You can become a flexible, entrepreneurial and digitally-savvy York St John University graduate. Taught by academics and industry professionals, our courses focus on progress and innovation.
Connect with local and international businesses on project work and apprenticeships. We support you to develop the confidence and skills needed to join the next generation of business leaders. Join our vibrant learning community, built on teaching, research and enterprise. Learn more.
Past Delegates
