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Choosing the right telecoms training provider for you?

Looking for a telecoms training provider? But what should you look for when choosing a provider?

If you’re looking to contract the services of a telecoms training provider then it’s worth considering these factors to ensure that you’re making the right choice.  There are many questions you could & should ask, but after years of working in the industry and speaking to clients we believe these are some of the most fundamental themes.


A proven track record demonstrates our competence level, quality of work and creative abilities. Most providers showcase their client list. This is useful for a number of reasons. One it helps to illustrate who has entrusted them with their training in the past; two it allows you to hear testimonial and case studies of training provided; and three it demonstrates the calibre of work the provider is capable of.


Whilst a proven track record can illustrate the strength of experience, it’s worth deciding whether you’d like to work with a provider who is a specialist in their field or a generalist who can offer you a suite of training programmes all under one roof.  And if its specialist expertise you’re after, then choosing a provider that understands your sector as well as you do can ensure a highly valuable learning experience – after all, they’ll know so much already that they’ll just be like an extension to your team!  Highly experienced, versatile trainers have the knowledge and experience to ensure a thorough understanding of the topic is achieved.


Key to providing excellent training should be a comprehensive training needs analysis – where the provider fully identifies your training needs and recommends an existing training programme, comprehensive course description, or develops an appropriate participative and enjoyable programme that precisely and effectively meets your learning needs.

This should be followed up with a comprehensive course review in order to assess training effectiveness and on-going training requirements.


When time for training is limited and for those who work in critical roles or situations where a lengthy period away for study is not possible – flexible delivery options are a must. If a training provider can offer a range of instructor led, distance learning, live on web and virtual classroom formats then a blended solution to maximise training effectiveness can be built. The provision of flexible modular course structures can offer customisation when required making it easy to exactly match students needs.  An excellent provider will be one that ensures the elements of preparation, application and consolidation, are included and an outstanding end-to-end training experience achieved.


Whilst the world of digital can allow us to develop relationships, communicate and meet in a virtual sense, it’s a poor substitute for good old face to face contact.

Bringing the training to you at your preferred time and location ensures minimal disruption to your organisation, provides more effective training outcomes, builds relationships and helps keep travel time and expenses down.


An accredited training provider will ensure quality assurance.  Accreditation provides a clear measure of progress – accreditation and assessment mean you can be confident that you have the competencies to succeed.  The content and assessment procedures meet high standards expected of the University and for certain programmes University credits will be gained on successful  completion and with further study a University qualification can be achieved.


Does the training provide offer any value adds? Additional resources available to the training provider mean extra value can be added to the training offer.  With access to industry leading researchers and analysts a training provider can have access to all the latest industry information and news and where appropriate this can be include in training, along with the provision of industry reports. Other valuable add-ons are post-course support, on-going access to trainers and experts, hard and soft copy fully illustrated course notes and excellent networking opportunities.  All these things contribute to the training provider being able to offer the best learning possible.

So from the outset it may seem like choice of training providers  is in abundance, but if you narrow down your selection criteria and focus on these key areas you should be able to make a strategic, fulfilling and successful decision. And if you’re interested in taking training with Informa Telecoms Academy give one of our team a call.

“The entire sessions were great, very informative and cover the entire spectrum on how a tele company is established and run…  The simulation gave a chance for me to test knowledge attained in the course fresh from sessions…. Great people – experts… Had a great learning experience – I am fully geared up to contribute in our Opco…. Great Course!!  Thank you.”  OT, Swazi MTN