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Customer Experience Management (CEM) in Telecoms

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Course Overview

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Duration: 2 Days

PRICE: Contact us

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Why Choose This Course?

Coutse benefits

Who is it for?

Programme Modules

Learning Outcomes

Benefits for the Professional

Benefits for the Organisation

What Are People Saying?

Programme Details

Module 1

CSP and Customer Love

Module 2

Mapping the Customer Experience

Module 3

CEM Implementation and Measurement

Past Delegates Include

Delivery format

All our courses can be delivered in the following methods based on your business requirements

Face-to-Face

Digital

Blended

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